Hybrid IT Service Desk Coordinator | SLA-Driven Support

A technology services provider in the UK is seeking a proactive IT Service Desk Coordinator. This role involves leading the IT service desk, ensuring excellent service delivery while adhering to SLAs and KPIs. You will be responsible for team performance, maintaining high customer satisfaction through effective communication and service management. The position is based in St Neots, offers a hybrid work environment, and includes various employee benefits such as a competitive salary and private medical insurance. #J-18808-Ljbffr