Location: Edinburgh or Glasgow (Hybrid working available)
Contract: Full-time, Permanent
We are seeking an experienced Infrastructure Engineer to join a Technology Services function within a forward-thinking organisation. This role plays a key part in supporting, maintaining and improving a Microsoft-based infrastructure estate, ensuring systems remain secure, stable and scalable as the organisation continues to evolve.
Working as part of a collaborative Service Delivery team, you will bring strong hands-on expertise across Microsoft server and cloud technologies, contributing to both day-to-day operational stability and longer-term infrastructure improvement initiatives.
Key responsibilities
- Support, maintain and optimise Windows Server and Active Directory / Entra ID environments
- Administer Microsoft 365 services, including identity and access management
- Manage and support Azure infrastructure, including hybrid cloud services
- Maintain and support virtualised environments (e.g. VMware)
- Deliver infrastructure upgrades, migrations and improvement projects
- Monitor system performance and proactively resolve issues using structured processes
- Contribute to disaster recovery planning and testing activities
- Produce and maintain clear, accurate infrastructure documentation
- Provide 2nd and 3rd line support for infrastructure-related incidents
- Work closely with internal teams to ensure infrastructure effectively supports business operations
- Escalate technical issues to external suppliers where appropriate
- Participate in potential out-of-hours support via rota as required
Required experience
- 3–5 years’ experience in a similar Infrastructure or Systems Engineer role
- Strong hands-on experience with Windows Server, Active Directory and Entra ID
- Experience administering Microsoft 365, including Intune, EMS, Defender and Autopilot
- Working knowledge of Azure services and hybrid cloud environments
- Experience supporting virtualisation platforms such as VMware
- Familiarity with backup, recovery and high-availability concepts
- Experience using PowerShell for basic scripting and automation
- Strong troubleshooting capability with a structured, analytical approach
- Exposure to security best practices and compliance standards
- Experience contributing to infrastructure improvement initiatives
- Microsoft certifications (e.g. AZ-104, MS-102 or similar)
Skills & attributes
- Strong problem-solving skills with attention to detail
- Ability to work collaboratively within an IT team environment
- Effective communication skills, with the ability to engage stakeholders at all levels
- Positive attitude and willingness to continuously learn and develop
- Well organised with strong time management skills
Additional information
- Based in Edinburgh or Glasgow with hybrid working available
- Core hours Monday to Friday, with flexibility depending on business needs
- Occasional travel to other sites may be required
- Willingness to attend training and development activities
- Full UK driving licence and access to a vehicle desirable
This is an excellent opportunity for an Infrastructure Engineer looking to develop their expertise within a supportive and evolving technology environment, contributing to both operational excellence and strategic infrastructure improvement.
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