Overview
Senior Desktop Liability Adjuster / Liability Claims Handler, based anywhere in the UK. Permanent role with flexible working arrangements, including hybrid options. You will manage EL/PL injury and/or Third‑Party Property Damage claims with insurers and corporate clients and work to investigate liability, settle claims, and handle third‑party injury and/or public liability property damage claims with independence and appropriate referral where needed.
Responsibilities
- Investigate allegations against policyholders, provide detailed advice on liability, collate relevant information, identify fraud risks, and maintain proactive contact with all parties.
- Manage litigation where appropriate and ensure accurate maintenance of databases and correspondence.
- Support property, general, auto, product and professional liability claims as part of a large team of liability experts.
- Maintain understanding of policy terms, applicable case law, and applicable regulations relevant to EL/PL claims.
Qualifications and Skills
- Thorough knowledge of current case law, common law/statutes, and regulations.
- Insurance qualifications are desirable, but relevant experience is equally valued.
- Strong teamwork and collaboration skills.
- Good understanding of insurance law and policy wording interpretation.
- Knowledge of contract, statute, and civil liability.
- Strong investigation skills and attention to detail.
- Ability to work with corporate clients, small businesses, insurers, and brokers.
- Influencing skills to gain agreement on proposals and ideas.
- Effective listening and empathetic response skills.
- Clear and concise communication skills.
- Motivation to provide prompt, efficient and personalised service to both external and internal customers.
What We’ll Give You For This Role
- Remuneration & more
- Competitive salary taking into account skills, experience and qualifications
- A Self Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
- Health & support
- Private healthcare plan (including pre-existing conditions)
- Life assurance
- Employee assistance programme for employee wellbeing
- Group Income Protection
- Other Benefits
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Discounts on various products and services
Additional Information
This isn’t just a position, it’s a pivotal role in shaping our industry. At Sedgwick, you won’t just build your career; you’ll cultivate a team of experts with training and development opportunities including Sedgwick University with more than 15,000 courses on demand and role-specific training.
Next Steps
Think we’d be a great match? Apply now – we want to hear from you.
As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
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