Overview
IT Support Engineer – Location: Basingstoke • Salary: £26,000 + 4% pension
I’m working with a client in Basingstoke who is looking to add an IT Support Engineer to their team. This role will suit someone who enjoys hands-on IT support, working directly with users, and keeping systems and equipment running smoothly.
Responsibilities
- Providing user support via the service desk, both remotely and in person
- Issuing, repairing, and tracking IT equipment for starters and leavers
- Maintaining and updating Active Directory and M365
- Monitoring backups and escalating issues when needed
- Troubleshooting hardware and software problems (laptops, PCs, printers, scanners, switches, browsers)
- Liaising with third-party suppliers for equipment repairs and support
Requirements
- Experience in IT support with strong troubleshooting skills
- Ability to communicate clearly with both technical and non-technical users
- Good knowledge of Active Directory, software deployment, and PC hardware
- Organised and proactive, with a calm approach under pressure
- A customer-focused mindset with a positive, can-do attitude
What’s on offer
- £26,000 salary
- 4% pension
- Based on-site in Basingstoke, with some travel when required
- A supportive environment with opportunities for personal development
If you’re looking for a role where you’ll be the go-to person for IT support, systems, and equipment, send your most updated CV to zhinkinson@welovesalt.com
*Rates depend on experience and client requirements
Job Information
- Job Reference: JO-2509-356182
- Salary: Up to £26000.00 per annum + Pension 4%
- Salary per: annum
- Job Duration:
- Job Start Date: 06/10/2025
- Job Industries: Data
- Job Locations: Hampshire
- Job Types: Permanent
Apply for this Job
To apply, please send your CV and contact details. Applications should be submitted directly to the provided email address.
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