Service Architect

Company: Michael Page
Apply for the Service Architect
Location: Birmingham
Job Description:

Overview

Our client is in the Public Sector and is looking to grow their team with a Lead Service Architect. This role will own the service domain architecture and ensure it is aligned to enterprise wide IT strategy. This is a permanent hybrid role with 3 days a week in the Birmingham office.

Responsibilities

  • Design and define IT service architecture to meet business requirements.
  • Collaborate with stakeholders to ensure alignment of IT solutions with organisational goals.
  • Develop and maintain service design documentation, including service models and processes.
  • Ensure IT service solutions are scalable, reliable, and meet performance standards.
  • Provide technical guidance and expertise to project teams and stakeholders.
  • Identify risks and implement mitigation strategies to ensure service continuity.
  • Oversee the transition of IT services into operational environments.
  • Keep up-to-date with emerging technologies and industry best practices.

Qualifications

Must Haves

  • Service Architecture experience

Nice to Haves

  • Public Sector experience
  • Line management (you will have 2 reports in this role)

Benefits

  • 25 days + BHS
  • Private healthcare
  • Private pension

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Posted: April 17th, 2026