IT Service Desk Manager — Lead 1st/2nd Line Support

A leading hospitality company in Birmingham is looking for an IT Service Desk Manager to oversee technical support and team leadership. You will spend equal time delivering IT support and managing a team, ensuring high-quality service during fast-paced operations. Essential qualifications include leadership experience and a solid understanding of ITIL practices. The role offers discounts on food and accommodations, robust career development opportunities, and employee wellness programs.#J-18808-Ljbffr…