Are you passionate about using quality and performance insights to drive real improvements in adult social care? We are too—and we’re looking for someone like you to join our Quality and Performance team.
Our mission is to help senior and operational managers make the best use of intelligence from data, quality audits, feedback, and consultation. By identifying what’s working well and where we can improve, we aim to make a real difference to the lives of the people we support.
This fixed‑term role (until March 2027) will help us maintain momentum on our current priorities while ensuring we’re ready to report effectively from the new social care case management system.
Location: 1 Staffordshire Place, Stafford. The role is hybrid; we work flexibly to cover our operating hours between 9am and 5pm Monday to Friday.
Main Responsibilities
- Develop self‑service dashboards using Power BI
- Analyse data to generate insights
- Run performance clinics with service leads to celebrate success, challenge performance, and identify improvement actions
- Write deep‑dive analysis reports
- Complete national and regional data returns
- Collaborate with the wider team to integrate customer feedback and quality audits
- Support continuous learning and improvement
The Ideal Candidate
- Curiosity – asking the right questions to uncover insights and opportunities
- The ability to turn data and feedback into clear, actionable reports
- Strong communication and relationship‑building skills
- Experience using tools such as Power BI or Excel to extract, prepare, and analyse data
- Confidence to constructively challenge and support managers using data and intelligence
- A collaborative mindset, working across the County Council and Midlands Partnership University NHS Foundation Trust
You don’t need prior experience in adult social care—we’ll support you to learn the subject area.
Benefits
In addition to a competitive salary, staff benefit from a supportive working environment, health‑life balance initiatives, and access to our rewards and benefits programme.
Equal Opportunities
Staffordshire County Council is an equal opportunities organisation and a Disability Confident employer. We encourage applications from all backgrounds and communities, and we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
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