Graduate Customer Support Technical Analyst – Birmingham

Day‑to‑day, you will:

• Solve system and user issues while advising customers on functionality.
• Help clients configure the platform to meet their needs and test new software releases.
• Work directly with customers – onsite and remotely – to analyse needs and identify improvement opportunities.

You can expect:

• A transparent career structure, regular feedback, and 3 formal performance reviews annually.
• Opportunities to lead projects, manage resources, and mentor junior team members.
• Intensive onboarding, industry‑recognised training, and funded specialist courses as you progress.

Job requirements

• Have (or expect) a 2:1+ in a STEM degree and strong A‑levels (AAB minimum, including an A in Maths).
• Are logical, analytical, organised, and quick to learn new concepts.
• Communicate confidently and enjoy working in a collaborative team environment.

Acturis is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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