IT Business Analyst

Our client has an exciting opportunity for an enthusiastic Business Analyst to join their IT Team. This is a pivotal role in driving innovation, improving operational efficiency and supporting the successful delivery of digital transformation initiatives across the firm. Working closely with cross‑functional teams the role will analyse business needs and champion user‑centric solutions that enhance legal service delivery.

Requirements

• Strong understanding of digital transformation, user adoption, and change management principles
• Familiarity with platforms such as Microsoft 365 (including Copilot), NetDocuments, IntApp, Aderant, or similar tools
• Excellent communication, stakeholder management, and facilitation skills
• Ability to manage multiple priorities in a fast‑paced, collaborative environment
• Strong understanding of automation, workflow optimisation, and process re‑engineering
• Understanding of AI technologies used in legal environments
• Product‑focused and problem‑solving mindset with the ability to work independently
• Business Analyst experience in digital, technology, or client‑facing settings
• Proven experience in project coordination and business analysis, ideally within professional services or the legal sector
• Degree or equivalent experience in business, law, technology or innovation
• Familiarity with project management and business analysis methodologies

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