Senior System Payroll Analyst - PSD UK

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work, think of Gallagher.

Overview

We’re looking for a Senior Payroll Systems Analyst to join our Pensions Systems Department and play a key role in delivering exceptional payroll solutions for our clients.

How You'll Make An Impact

• Gathering and configuring payroll requirements for new client installations, including our pensions payroll module and third‑party payroll applications.
• Providing second‑line support for payroll systems and processes across the pension administration business.
• Leading discussions with external clients to understand their payroll needs and producing clear, actionable requirement documents.
• Offering technical support for pension payrolls and assisting with system development, including testing and implementation.
• Managing and resolving tickets based on priority, ensuring deadlines are met.
• Conducting peer reviews and ensuring your work is reviewed for accuracy and quality.
• Taking ownership of assigned tasks, ensuring they are completed on time and to a high standard.
• Supporting the continuous improvement of payroll systems and processes.

About You

• Previous experience in payroll.
• Experience in pension payroll and/or pension administration is desirable.
• Knowledge of ROI payroll is useful.
• Strong numerical and analytical skills.
• Advanced Excel skills for data manipulation and analysis.
• Proven ability to work with clients and internal teams to agree on requirements and implement improvements.
• A problem‑solving mindset with the ability to investigate and resolve queries thoroughly.
• Exceptional attention to detail and excellent interpersonal skills.
• A commitment to following internal controls and procedures.
• The ability to recognise and escalates potential issues to ensure smooth processes.

While additional hours may occasionally be required during project deadlines, this will be on an ad‑hoc basis.

Why join us?

At Gallagher, we’re proud to champion The Gallagher Way, a culture built on trust, integrity, and collaboration. We’re committed to helping our colleagues grow and thrive, offering opportunities to develop your skills and make a real impact. If you’re a self‑starter with a passion for payroll systems and a desire to work in a supportive, forward‑thinking environment, this is your chance to join a team that values your expertise and celebrates your success.

Compensation & Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Minimum core benefits:

• 25 days holiday, plus bank holidays, and the option to buy extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, paying 4x your basic annual salary, which you can top‑up to 10x.
• Income protection, covering up to 50% of your annual income, with options to top up.
• Health cash plan or private medical insurance.

Other benefits include

• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal for weekly shop or larger purchases.
• Emergency back‑up family care.
• And many more.

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. Gallagher is Disability Confident and committed to ensuring an accessible recruitment process. If you have a disability, please let us know so we can make reasonable adjustments. Gallagher is a Living Wage employer and is committed to diversity and opportunity for all. We oppose any form of discrimination on the basis of gender, race, disability, sexual orientation, religion, age, and many other protected characteristics. Equal employment opportunity is extended in all aspects of the employer‑employee relationship, and reasonable accommodations are provided for qualified persons with disabilities, unless an undue hardship is imposed.

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