Service Delivery Associate – Customer Impact & Growth

A leading IT services firm in Greater London seeks a Service Delivery Manager to oversee service execution and maintain customer satisfaction. This role requires at least 2 years of experience in a Managed Service Provider setting, strong ITIL certification, and excellent communication skills. You will work closely with clients, manage SLAs, and support continual service improvement initiatives. The position offers flexibility with a hybrid work model and requires occasional travel to customer sites.#J-18808-Ljbffr…