Deployment Manager Hemel Hempstead
Salary: £37,000 £39,000 Hours: Full-Time, Monday to Friday 09 30
We are working on behalf of our client, a leading global technology company specialising in digital transformation solutions for the retail industry. They are seeking a Deployment Manager to join their UK operations team based in Hemel Hempstead.
This is a fantastic opportunity to lead and coordinate multiple store deployment projects, ensuring that high-profile clients experience seamless, on-time rollouts across the UK.
Role Overview
As Deployment Manager, you will oversee and coordinate several client deployment plans, typically involving sites over several months. You will act as the primary point of contact for clients, internal teams, and external partners, ensuring every installation is completed on schedule and to the highest standard.
You will manage a portfolio of projects, balancing multiple priorities while maintaining excellent communication with stakeholders and supporting the wider operational team. Your organisational skills, leadership, and customer-focused approach will be critical to your success.
Key Responsibilities
- Lead and manage multiple deployment projects, ensuring all client expectations and deadlines are met.
- Serve as the main point of contact for internal and external stakeholders regarding deployments.
- Oversee installation sign-off reports to maintain quality standards.
- Facilitate the smooth transition from project pilots to full operational deployment.
- Liaise with internal teams (finance, operations, project) to manage resources, stock forecasts, and billing.
- Provide regular updates and reports to senior management on deployment progress.
- Identify opportunities for process improvements and elevate issues as required.
- Maintain a high level of customer service while managing multiple client requests.
Essential Skills
- Strong leadership and organisational skills with excellent attention to detail.
- Proven experience managing multiple client deployments or projects.
- Excellent written and verbal communication skills.
- Calm under pressure, able to reprioritise quickly when needed.
- Proficient in Excel for tracking, reporting, and managing schedules.
- Ability to work independently while supporting a team environment.
Desirable Skills
- Advanced Excel skills (VLOOKUPs, IF statements).
- Experience liaising with finance teams (Purchase Orders, Invoicing, PMOs).
- Knowledge of IT hardware and software, including POS/EPOS systems.
- Experience in retail deployments or technology businesses.
- Comfortable working in evolving or start-up environments.
If you are an organised, proactive, and client-focused professional with a passion for technology deployments, this role offers the chance to make a tangible impact on high-profile projects across the UK.
Location: Hemel Hempstead Salary: £37,000 £39,000 Hours: Monday Friday, 09 30
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