ICT Service Delivery Lead | ITIL & Service Desk

A local council in Beeston is seeking an ICT Service Support Manager to lead the ICT Service Delivery Team. The successful candidate will manage the Service Desk, ensure that service delivery meets high-quality standards, and provide technical support for complex issues. Ideally, you should have experience in ICT function management, ITIL framework knowledge, and be skilled in commercial negotiations. This role will offer flexible working arrangements to maintain a healthy work/life balance. #J-18808-Ljbffr