Ready to engineer secure, high-performance networks from anywhere?
Join a leading provider of intelligent managed services and digital transformation solutions, renowned for delivering secure, reliable communication infrastructures to public and private sector clients. The organisation combines deep technical expertise with innovative design to enhance connectivity, resilience, and user experience.
The team is hiring a Cisco Network Engineer (Remote) to design, implement, and support enterprise-grade Cisco network solutions. The role will focus on ensuring optimal network performance, troubleshooting complex issues, and contributing to continuous improvement across distributed environments.
Build networks that keep organisations connected and secure. Apply now!
Key Responsibilities
- Manage day-to-day tickets including Incident, Service Request, and Problem Management.
- Act as an escalation point for complex, high-priority customer incidents.
- Troubleshoot and resolve advanced routing, switching, and security issues.
- Perform system analysis and integrate with authentication/identity services.
- Provide project support and delivery across Cisco networking solutions.
- Mentor and support junior technical staff to encourage their development.
- Participate in a 1-in-4 on-call support rota.
- Collaborate with vendors, suppliers, and customer network teams.
- Document troubleshooting steps and deliver detailed root cause analysis.
Requirements
Proven experience working with Cisco technologies including:
- Cisco Catalyst & Nexus switching platforms
- Cisco ISR/ASR routing
- Cisco Firewalls (ASA, FTD, FMC)
- Cisco SD-WAN, Meraki (MX/MS/MR), and Catalyst Wireless
- Cisco ACI and/or UCS
- Strong understanding of routing protocols (BGP, OSPF), VRFs, and packet capture analysis.
- Experience troubleshooting secure network access (802.1X, ACLs, IDS/IPS).
- Professional-level knowledge of network architectures, security, and infrastructure.
- Cisco CCNP certification (or equivalent experience).
- ITIL awareness and experience supporting managed services environments.
- Full UK driving licence and willingness to travel occasionally for projects.
- Familiarity with SolarWinds or other SNMP-based NMS platforms.
- Experience with Microsoft Azure and identity management solutions.
- Background delivering Cisco projects from design to deployment.
Benefits
- A remote-first role with occasional travel for projects or on-site support.
- Opportunity to work across a wide Cisco technology stack including ACI, SD-Access, SD-WAN, Meraki, UCS, and security platforms.
- Clear progression path, exposure to enterprise projects, and the chance to become a key technical expert in the team.
- Collaborative, supportive environment that encourages upskilling, mentoring, and certification.
Salary
- £50,000 – £75,000 (depending on experience)
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