IT Service Desk Team Lead — Customer-Focused & ITIL-Driven

A leading infrastructure firm in Woolpit seeks a dedicated Service Desk Manager to oversee team operations and improve service delivery. The role involves leading a dynamic team, managing customer interactions, and applying ITIL principles. Applicants should possess an IT-related degree, relevant certifications, and strong leadership skills. The position offers competitive pay, hybrid work options, and a generous benefits package including a company pension and holiday allowances.#J-18808-Ljbffr…