About Us
The Role
Our Employers’ Liability team are currently looking for a Personal Assistant to support a Partner within the well established department. The ideal candidate must have strong legal secretarial experience within personal injury. Excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation and grammar are both essential. An audio typing speed of 65+ wpm is a distinct advantage. The PA is expected to be pro-active and to use a high degree of self-management and initiative.
Responsibilities
- To prepare correspondence and documents through audiotyping and word processing.
- To administer daily digital filing and the opening, closing, storage and retrieval of client files.
- To prepare correspondence and enclosures for despatch if required.
- To make appointments, arrange meetings and manage diaries
- To provide support to other secretaries and the administration team as required.
- To attend to clients both in person and on the telephone to provide support in a professional and friendly manner, in keeping with the firm’s standards for client care.
- To undertake any specific training as and when required.
- To ensure the confidentiality of all clients’ documentation and information.
- Help us live our service promise and deliver excellent levels of client care.
Person Specification
- Demonstrable legal secretarial experience
- IT literate
- Strong comprehension of English spelling, punctuation and grammar
- Acute attention to detail
- Excellent word processing and audio typing skills
- Exceptional customer service skills, including a professional and friendly telephone manner.
- Experience of working in a Personal Injury law firm, or civil litigation firm is advantageous
- Previous experience of working in a fast paced environment
- Prior exposure to Proclaim case management system is desirable
- Audio typing speed of 65+ words per minute
- Previous experience of working with court forms and creating pleadings
- Use of digital dictation, ideally Diktamen would be beneficial
Salary & Hours
- Salary of £27,000 to £30,000, dependent on experience
- Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
Benefits
- Hybrid Working: 3/2 hybrid working pattern after probation.
- 23 Days Holiday, rising to 26 days, plus bank/public holidays.
- Extra Holidays: 3 holiday buy backs and an extra day for your birthday after service length requirement.
- Looking After Your Health: Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.
- Looking After Your Well-being: 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
- Work Life / Balance: Active social committee with generous departmental and firm-wide social budget.
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