Employers’ Liability PA

About Us

The Role

Our Employers’ Liability team are currently looking for a Personal Assistant to support a Partner within the well established department. The ideal candidate must have strong legal secretarial experience within personal injury. Excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation and grammar are both essential. An audio typing speed of 65+ wpm is a distinct advantage. The PA is expected to be pro-active and to use a high degree of self-management and initiative.

Responsibilities

• To prepare correspondence and documents through audiotyping and word processing.
• To administer daily digital filing and the opening, closing, storage and retrieval of client files.
• To prepare correspondence and enclosures for despatch if required.
• To make appointments, arrange meetings and manage diaries
• To provide support to other secretaries and the administration team as required.
• To attend to clients both in person and on the telephone to provide support in a professional and friendly manner, in keeping with the firm’s standards for client care.
• To undertake any specific training as and when required.
• To ensure the confidentiality of all clients’ documentation and information.
• Help us live our service promise and deliver excellent levels of client care.

Person Specification

• Demonstrable legal secretarial experience
• IT literate
• Strong comprehension of English spelling, punctuation and grammar
• Acute attention to detail
• Excellent word processing and audio typing skills
• Exceptional customer service skills, including a professional and friendly telephone manner.
• Experience of working in a Personal Injury law firm, or civil litigation firm is advantageous
• Previous experience of working in a fast paced environment
• Prior exposure to Proclaim case management system is desirable
• Audio typing speed of 65+ words per minute
• Previous experience of working with court forms and creating pleadings
• Use of digital dictation, ideally Diktamen would be beneficial

Salary & Hours

• Salary of £27,000 to £30,000, dependent on experience
• Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.

Benefits

• Hybrid Working: 3/2 hybrid working pattern after probation.
• 23 Days Holiday, rising to 26 days, plus bank/public holidays.
• Extra Holidays: 3 holiday buy backs and an extra day for your birthday after service length requirement.
• Looking After Your Health: Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.
• Looking After Your Well-being: 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
• Work Life / Balance: Active social committee with generous departmental and firm-wide social budget.

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