Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve. We are seeking a knowledgeable, driven, and motivated Housing Property Services Manager to lead and oversee the Council's housing maintenance and refurbishment service as part of our ongoing journey of improvement. This senior leadership role is critical to shaping strategy, managing multi-million-pound budgets, and delivering against the Council's Housing Improvement Plan, ensuring services are safe, compliant, and consistently improving for residents. You will lead the delivery of responsive, cyclical, and planned maintenance programmes, oversee capital investment and refurbishment works, and drive the implementation of improvement actions to strengthen compliance with building regulations, health and safety legislation, and the Regulator of Social Housing's Consumer Standards. Your leadership will play a key role in embedding learning, improving performance, and delivering better outcomes for tenants.
Responsibilities
- Ensure our homes are safe, compliant, and fit for the future
- Deliver refurbishment and capital programmes that improve living conditions and energy efficiency
- Lead and inspire high‑performing teams and contractors
- Drive continuous improvement, value for money, and resident satisfaction, and lead the delivery of responsive repairs, planned maintenance, inspections, and refurbishment programmes across the housing stock
- Set strategic direction for housing maintenance in line with the Council's housing strategy and Asset Management Strategy
- Oversee capital and revenue programmes, including budget planning, forecasting, and cost control
- Ensure full compliance with health & safety legislation, statutory inspections, building regulations, and the Consumer Standards
- Manage and develop staff and contractors, driving high performance, capability, and continuous improvement
- Procure and manage contracts, monitoring KPIs and SLAs to ensure quality and value for money
- Work collaboratively with tenants, councillors, and stakeholders to support strong engagement and customer‑focused services
- Lead sustainability, energy efficiency, and decarbonisation initiatives within maintenance and refurbishment activity
Qualifications
- Significant experience leading housing property or maintenance services within a local authority or social housing setting
- Strong working knowledge of housing legislation, building safety, health & safety, and regulatory standards
- Proven ability to manage refurbishment or capital works programmes, including budgets and contractors
- Effective leadership skills, with experience motivating teams and driving service improvement
- Sound financial and analytical capability, with a focus on value for money
- A clear commitment to delivering high‑quality, resident‑focused housing services
Benefits
- Pension
- Generous leave entitlements starting at 25 days plus bank holidays (pro‑rata)
- Flexible working, where appropriate
- Employee Assistance Programme
- Access to employee benefits platform, including discounts for high‑street shops, leisure, holiday, salary sacrifice schemes and more
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