Company Description
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and over 60 nationalities. We serve more than 5.5 million customers every day in over 175 countries, with a global ecosystem of market‑leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK¬I hub has an end‑to‑end portfolio of market‑leading services and develops integrated technology solutions to accelerate digital transformation through Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.
Values: Open, Trusted and Bold
Trusted Partners
- Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
- HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
- Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
- Fortinet: Elite VIP Program – one of only 2 in the UK
- AWS: Advanced Solution & Managed Service Provider Program
Job Description
Role Overview
At Telefónica Tech, the Project Delivery Manager serves as the foundational Project Manager role within our broader Programme Structure. This position is an ideal opportunity for a qualified project manager with 1 to 2 years of experience who is eager to establish their career and grow within the IT sector.
You will be responsible for the smooth delivery of diverse technology projects for our major clients across the UK and Ireland. Acting as the "centre of gravity" for both internal and external teams, you will ensure all projects are delivered on time, on budget, and in line with agreed quality standards.
Key Responsibilities
- Project Governance: Applying outstanding governance principles to support standard delivery.
- Planning & Tracking: Creating accurate project plans, managing daily Risks and Issues (RAID), and tracking actions to ensure benefits are realised.
- Stakeholder Management: Building collaborative partnerships with client Points of Contact (POCs) and third‑party stakeholders.
- Change Management: Formally managing changes to project scope and communicating impacts across the stakeholder group.
- Reporting: Demonstrating strong attention to detail by briefing line management on progress, timeline forecasts, and budgetary impacts.
- Team Leadership: Motivating and empowering teams to create a positive, inclusive, and creative culture.
Qualifications
- Professional Certification: Must hold a PRINCE2, APM, or MSP qualification.
- Early Career Success: Demonstrable experience (ideally 1–2 years) in managing technology‑based projects using waterfall or agile methodologies.
- Governance Familiarity: Experience working with robust Project Governance principles and standard PMO templates.
- Sector Interest: A keen interest in establishing a long‑term career within the IT and Digital Transformation sector.
Desirable Criteria
- Experience or interest in Digital Transformation, particularly within the Health Sector.
- Knowledge of Enterprise Managed Services.
- Ability to understand complex technical solutions.
Additional Information
Core Competencies & Focus
- End-to-End Ownership: Ability to take full responsibility for "Pathway 2" projects, managing scope against planned timelines, resource coordination, and budget management.
- Financial & Administrative Rigour: Competent in managing invoicing and maintaining an articulate audit trail where decision logic is self‑evident.
- Proactive RAID Management: Beyond merely logging Risks, Actions, Issues, and Dependencies, the candidate must actively manage them to ensure uninterrupted progress.
- Critical Thinking: Capable of applying logic to resolve problems and providing the Senior Management Team (SMT) with well‑formed, strategic recommendations.
Behavioural Expectations
- The "Centre of Gravity": Acts as a proactive PM who anticipates project needs and leads multiple internal and external discussions without needing constant prompts.
- Strategic Alignment: Understands how their projects align with business priorities while navigating organisational complexities. They apply a team‑first mentality.
- Communication & Presence: A "natural lynchpin" for information; affable and approachable, yet firm but fair when managing stakeholders.
- High Autonomy: Comfortable operating with independence, demonstrating the mental capacity to manage multiple dual‑running projects simultaneously.
- Commitment to Growth: A team player who views managing people and processes as a privilege and is dedicated to solidifying their own PM fundamentals.
Core Development Goal
The successful recruit will focus on solidifying core Project Management fundamentals and critical problem‑solving. Over time, they will be expected to take ownership of projects with increasing complexity, consistently seeking to exploit opportunities that add value to our clients.
Inclusive Culture
At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.
We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.
We don’t believe hiring is a tick‑box exercise, so if you feel that you don’t match the job description 100% but would still be a great fit for the role, please get in touch.
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