dnata Travel Group, part of the Emirates Group, includes the brands of Gold Medal and Travelbag.
We are now recruiting for a Senior Network Engineer based in Leyland (Lancashire) or London.
In this role you will be a key member of our Infrastructure team using your excellent technical knowledge and experience to proactively define and develop our environment and procedures and be an expert trouble-shooter for major and critical service incidents. The primary function of this role is to ensure the network infrastructure is secure, robust, resilient and compliant to PCI standards.
This is a hybrid role, working 3 days per week at either our Leyland (Lancashire) or London office and 2 days remotely.
You will be expected to provide on-call support on a rota basis 24/7. Some travel to other UK sites will be required with occasional overseas trips.
Job Accountabilities
- Ownership and leadership of technical resolution for Networking issues and modernisation initiatives
- Adherence to company standards for change control, network security and network patterns
- Lead the technical team during disaster recovery and business continuity operations
- Define operational procedures and provide necessary documentation and diagrams
- Lead and support network delivery requirements for Service Improvement initiatives
- Design and lead internal projects and deliveries aligned with the network roadmap
- Support the architecture teams in developing the network roadmap
- Identify new technologies and services to transform the network service
- Work with Project Managers and IT Service Managers to ensure project delivery meets the estate requirements.
- Responsible for completing tasks, focusing on requirements and client needs which you will help to identify, advise and recommend technical solutions based on experience and industry knowledge
- React quickly and as necessary to live systems errors and service problems to limit downtime and resolve problems
- Support the implementation of strategy and policy issues by involvement in change and/or advice to other technical areas and make recommendations to improve procedures and working practices
- Improve knowledge of the systems processes and technologies, infrastructure and service development processes, both current and emerging technology
- Interface with other areas sharing your technical knowledge and expertise and resolving issues as necessary
- Lead the resolution of issues on during delivery
- Administration, configuration, backup and patching of Cisco Network hardware.
To be considered for this role, we need you to have the following skills, experience and qualifications:
- Extensive network domain experience operating in a senior capacity
- Expert knowledge of network administration on Cisco routing, switching and Cisco ASA firewalls.
- A good working knowledge of Checkpoint firewalls
- Expert in working with Vendor technical support staff, including vendor development teams
- Expertise in defining technical plans and procedures
- Expert in multiple Cisco routing, switching and security technologies with a strong background in Cisco ASA and Cisco Nexus
- Demonstrable experience of network performance tuning and capacity management on critical customer-facing systems
- Experience of working in a highly regulated environment and the associated processes and tools
- A strong working knowledge of company infrastructure components and the processes required to maintain the infrastructure
- A good understanding of the business areas and application/service components used and an appreciation of applications from both a technical and business perspective
- Knowledge of Network protocols, MPLS, Software Defined Networks and WANs (SDWAN, Zero Trust Network, SASE)
- Knowledge of Border Gateway Protocol
- Experience of Cisco CCIE, Cisco CCNP - Routing and Switching, Cisco CCNP – Security, Cisco ASA Firewalls
- Knowledge of Cisco UCS Networking (optional)
- Knowledge of Border Gateway Protocol, VPN configuration & Cloud Networking (Azure Express Route)
- Knowledge and experience of Palo Alto Firewall’s and Global Protect VPN.
- Configuration of site to site VPN’s
- Enterprise level experience of working in a large/international corporate environment
- An understanding of and extensive experience with Solarwinds and similar network monitoring & configuration tools such as Auvik, Logic Monitor, Netbrains
- Experience or knowledge of working with cloud virtual networks and gateways such as those found in Azure and AWS.
Our bright, modern office in Leyland is just 5-10 minutes' drive from junctions 28 & 29 of the M6. In London we are in the Blackfriars/Farringdon area with easy access to public transport, offering good transport links from the Greater London area.
We have some fantastic benefits, making us a great place to work:
- 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays)
- Additional annual leave purchase scheme
- Company pension scheme
- Life assurance
- Low-cost health care for your family
- Employee Assistance programme
- Mental Health First Aiders
- Ongoing development – we have an in-house People Development Team
- Travel discounts – we have a dedicated Staff Travel Team to source the best deals for our people
- Industry/social events – including supplier events, office socials & parties and pop-up shops
- Cycle to work scheme
- Long service awards
- Belong programme - Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy
- Volunteer days – one day’s paid leave each year to volunteer with a registered charity
- dnata4good – supporting the local communities we work, live and thrive in
- Refer a friend scheme
- Free eye care tests
- Free Taste Card membership– offering discounts on dining out, movies, attractions, takeaways and online shopping
- Casual dress code
- Free tea and coffee, subsidised on-site restaurant (in Leyland) with free Wi-Fi
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