- Join us on our journey to a SaaS‑first future
- Blend technical investigation with automation
- Hybrid working | Amazing culture and real career progression opportunities
About the Role
We are transforming how mines operate worldwide. As our enterprise suite continues to scale on AWS, we are seeking an AWS Cloud Engineer to act as the ultimate escalation point for complex technical issues across the platform
You will combine operations, application and infrastructure best practices, leveraging IaC, automation, and scripting to optimise our AWS environment. You will work directly with Development and Product teams to keep our platforms secure, stable, and performant.
What You'll Do
- Own the technical resolution of complex, high-priority escalations across AWS and on-premise environments.
- Troubleshoot from first principles (Logs -> Metrics -> Replication) rather than just rebooting and hoping.
- Deep dive into AWS issues to identify root causes across Compute, Storage, and Database services.
- Read, write, and debug code (Python, PowerShell, or Bash) to build scripts, automate fixes, and query APIs.
- Replicate complex customer environments in AWS to test solutions and provide exact failure conditions to developers.
- Make architectural recommendations during incidents, such as advising when to use DynamoDB versus RDS.
- Monitor observability platforms to proactively resolve infrastructure degradation.
What You Bring
- Proven experience as an AWS Cloud Engineer actively fixing infrastructure and code issues, not just dispatching tickets.
- Deep understanding of AWS architecture across Compute, Storage, and Databases.
- Advanced OS-level troubleshooting skills for Windows Server, IIS, or Linux.
- Strong scripting and coding abilities, with the comfort to read code.
- The technical confidence to challenge configurations and explain complex cloud concepts to developers and external IT teams.
- An interest in AI/LLMs, with experience prompting or building simple automations being a massive plus
Why You'll Love It Here
- No Graveyard Shifts: Our Follow the Sun model means you work a standard day while contributing to 24/7 global coverage.
- Modern Tech Stack: You will be working with AWS, Infrastructure as Code, and AI agents—not stuck supporting legacy on‑prem systems forever.
- Location: Wood Lane, London | 3 days office / 2 days remote
- Engineering Culture: We value technical skills. If you want get AWS certified, we support that.
- Competitive salary + daily site allowance
- Annual bonus
- Access to counseling services for you and your family
- Mentorship from experienced mining professionals
- Opportunities to collaborate with our software development team
About Deswik
Deswik is a global leader in mine planning software and consulting, with over 500 professionals across 13 countries. Our tools are used at 900+ operations worldwide, and we invest heavily in R&D to stay ahead. We’re proud to be part of the mining industry's digital transformation.
Ready to Join Us?
If you’re a seasoned underground mining engineer who thrives on solving real-world problems with technology, we’d love to hear from you. Apply Now
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