Position Overview
We are seeking a skilled Microsoft Dynamics 365 Full stack developer to design, develop, and maintain customised solutions within the Dynamics 365 CRM ecosystem. The successful candidate will work closely with business and Infocomm Technology stakeholders to translate requirements into technical solutions whilst ensuring system performance, security, and scalability.
Responsibilities
- Drive and contribute to the implementation of Microsoft Dynamics 365 solution for the CRM module, including gathering requirements, designing, development, module configurations or extensions to the standard Microsoft Dynamics applications, and ensuring all functionalities work effectively with all other integrated/interfaced applications.
- Responsible for development, deployment, testing and technical documentation for operations and support of the MD365 and related application integrations.
Customization and Configuration
- Utilise your expertise in SQL and .NET to customise MD365 forms, entities, fields, view, workflows, and queries to meet business requirements.
- Implement plugins, custom workflows, and integration solutions to extend MD365 functionalities.
- Customise workflows to align with business processes.
Integration
- Develop integration solutions to connect MD365 with other business applications, leveraging SQL databases and .NET frameworks using APIs, web services, and middleware solutions to ensure seamless data flow across platforms.
Technical Support and Maintenance
- Provide technical support post‑implementation, troubleshoot issues, and perform system upgrades and patches. Ensure the stability, performance, and security of MD365 systems.
Documentation
- Create comprehensive documentation including system architecture, configurations, and customisations for reference.
System Performance Improvements
- Conduct product evaluations of upgrades to the MD365 system.
- Implement DevOps practices including CI/CD pipeline, automated testing, and deployment using modern development tools.
- Manage performance tuning and capacity planning activities to enhance the performance of the MD365 platform.
- Analyse user support statistics and related data to recommend appropriate measures.
The ideal candidate should
- Possess a Bachelor's degree in Computer Science, Information Technology, or a related field.
- Have a minimum of 3‑5 years of technical experience in cloud or web application development.
- Demonstrate strong proficiency in MS SQL for data manipulation, querying, and reporting.
- Have experience with the .NET framework and development languages such as C# for customization and integration tasks.
- Possess a strong DevOps background with hands‑on experience in GitLab, Confluence, JIRA, X‑Ray, security scanning tools, and automated testing frameworks.
- Have completed at least two end‑to‑end full life cycle implementations of Microsoft Dynamics 365.
- Hold Microsoft Dynamics 365 certifications (MB‑500, MB‑820) and an in‑depth understanding of MD365 concepts, modules, and functionalities.
- Familiarity with SHIP‑HATS and AWS cloud services is advantageous.
- Be able to work effectively with functional teams and exhibit excellent verbal/written communication, collaboration, analytical, problem‑solving, and presentation skills.
Shortlisted candidate will be notified.
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