IT Support Engineer

IT Support Engineer

Romford

Salary £35,000 – £40,000 + Benefits

We are seeking a motivated IT Support Engineer to join a forward‑thinking organisation, providing hands‑on IT support across multiple school sites in Romford. This field‑based role is ideal for a proactive professional who enjoys variety and working directly with staff across different locations. You will play a key role in maintaining and developing IT infrastructure, supporting end‑users, and contributing to strategic IT projects while ensuring reliable, high‑quality service delivery.

DUTIES & RESPONSIBILITIES

• Provide field‑based IT support across multiple sites
• Act as escalation point for complex technical issues
• Maintain and optimise systems, servers and networks
• Configure and troubleshoot network infrastructure
• Deliver IT projects (upgrades, migrations, rollouts)
• Ensure security, compliance and data protection
• Mentor and support junior team members

REQUIRED SKILLS

• Strong IT support and networking experience
• Confident with servers, infrastructure and networks
• Skilled in diagnosing complex hardware/software issues
• Understanding of cybersecurity and GDPR
• Experience using systems such as SIMs, MS Office, Impero would be desirable
• Education sector experience is highly desirable

SALARY & BENEFITS

• Basic salary £35,000 – £40,000
• Pension scheme
• Training and professional development opportunities
• Supportive working environment
• Opportunity to work on large‑scale IT projects

LOCATION

This is a full‑time, field‑based role across multiple school sites in Romford (36 hours per week, year‑round).

#J-18808-Ljbffr…