What is Equisoft?
Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the world's leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital transformation, thanks to our business needs-driven approach, industry knowledge, cutting‑edge technologies and experts. With its business‑driven approach, in‑depth industry knowledge, cutting‑edge technologies and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia and Australia, Equisoft helps its customers meet the challenges of this era of digital transformation.
Why Choose Equisoft?
With 950+ employees, we are a stable organization that offers career‑advancement opportunities and fosters a stimulant environment. Below are some of the perks you’ll enjoy:
- Hiring Location: UK (Bath office)
- Internal job title: Infrastructure Engineer
- The position is hybrid, 2 days at the office and 3 days remote
- Full‑time Permanent Role
- Salary: £41 000 to £47 000
- Benefits day 1: private medical insurance, life insurance, pension matched contribution, etc.
- Number of hours per week: 37.5
- Educational Support (LinkedIn Learning & Equisoft University)
Role:
The Site Reliability Engineer (Cloud AWS) reports to the Infrastructure Manager and works closely with 3 other SREs, the Support, Business Analyst and Development teams.
In this role you will help to deliver new and existing software products to the industry and ensure our clients can continue to depend on our services. Responsibilities will primarily be concerned with infrastructure for our SaaS offering, the internal development environment and occasionally assisting with our clients’ own infrastructure.
Your Day with Equisoft:
- Provide infrastructure cover during the following shifts:
- 07:30 to 16:00
- 08:30 to 17:00
- 09:30 to 18:00
- Maintain hosting infrastructure to ensure the integrity and availability of all web, DB and messaging systems to satisfy client expectations and SLAs
- Manage servers in development, test and production environments
- Monitor and respond proactively to infrastructure events including availability and capacity management
- Evaluate, recommend, and perform infrastructure design, upgrades and changes
- Own, investigate and resolve production infrastructure issues
- Assist the DBA with database administration activities
- Work with clients and the development team to define infrastructure requirements and implementation configurations
- Provide technical support to the Service Delivery and Development teams
- Contribute to project delivery, owning specific infrastructure tasks such as impact and performance evaluation of new software
- Identify areas for process improvement, driving automation initiatives to streamline workflows, reduce manual work, and enhance operational efficiency
- Work closely with development and operations teams to ensure seamless integration and deployment
- Provide scheduled out of hours cover including future 24/7 on‑call availability
Requirements:
- Technical
- 2 to 3 years of experience in a similar role with prior 4–5 years of experience in an IT Support role
- Familiarity with cloud‑based infrastructure, particularly AWS
- Practical experience with Windows Server and Linux server
- NginX, firewalls, IIS, web services and virtualisation
- Experience managing Active Directory, DNS, DHCP, GPOs, etc.
- Knowledge of administering MS SQL server
- Using and maintaining PowerShell scripts, functions and modules
- SFTP Server administration
- Good understanding of core network principles
- Containerisation, particularly Docker
- Experience with Infrastructure as Code (Terraform)
- Understanding of CI/CD pipelines
- Soft Skills
- Strong awareness of modern information security risks, policies and procedures
- Willingness to learn
- Excellent verbal and written communication skills
- Strong sense of organisation and prioritisation
- Ability to multi‑task in a rapid‑paced environment
- Enthusiasm for what we are trying to achieve and the self‑motivation to make a difference
- Reliable and dependable
- Nice to Haves
- Experience in the Financial Services industry
- Experience of working in a software development environment
Equisoft is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
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