Applications Engineer / Technical Support Engineer / Installation Engineer required to join a leading global leading engineering manufacturer of machine tools.
The successful Applications Engineer / Technical Support Engineer / Installation Engineer will be responsible for providing technical support, including installations, customer training and maintenance, assisting with product selection, preparing quotations, and ensuring customers receive the best engineering solutions for their machine tools across the UK and Ireland. This is a remote role with regular travel to customer sites.
The Applications Engineer / Technical Support Engineer / Installation Engineer will ideally have experience in engineering applications, technical support, or sales within machine tools, cutting tools and CNC machines.
Package
- 35,000 - 40,000 depending on experience
- 25 days holiday + bank holidays
- Company pension scheme
- Company Car
- Career development opportunities
Applications Engineer / Technical Support Engineer / Installation Engineer Role
- Analyse customer requirements to recommend tailored machine tool products & solutions.
- Provide technical support, troubleshooting and product recommendations for various machine tools and accessories to customers and internal teams.
- Prepare technical proposals, quotations, and ensure compliance with industry standards for machine tool and cutting tool applications.
- Collaborate with R&D and production teams to enhance machine tool products and develop new solutions.
- Support sales teams with technical expertise on machine tool and cutting tool products during customer meetings and events.
- Liaise with various engineering departments
Applications Engineer / Technical Support Engineer / Installation Engineer Requirements
- Experience as an Applications Engineer, Technical Support Engineer, Sales Engineer, or similar within the machine tool or cutting tool industry.
- Strong knowledge of machine tool and cutting tool products. Full training provided.
- Familiarity with ERP/CRM systems such as SAP or Salesforce is desirable.
- Technical mechanical engineering degree, HND, BEng or similar is advantageous.
- Willingness to travel for customer visits and sales support when required across the UK and Ireland.
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