Overview
IT Operations Manager. This well established and highly successful financial services organisation has an excellent reputation and is now looking for an IT Operations Manager, a newly created role. As the company’s IT infrastructure and its administration are delivered by third parties, this role is primarily one of outsourced services management, rather than hands-on technical work.
Responsibilities
- Management of core, outsourced IT services contract.
- Project management.
- Change management, working alongside Operations Manager.
- Onsite IT support and triage of issues prior to escalation to relevant supplier.
- Member of Incident Response Team.
- Membership of the monthly Information Security Forum.
- Management of software and device estate.
- Ongoing development of governance and controls around IT and Data.
- Auditor liaison and response.
Qualifications
- Experience managing third party supplier relationships.
- Working knowledge of cyber security, resilience and control.
- Knowledge of the London insurance market would be beneficial but not essential.
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