IT Systems Administrator

We are seeking a hands‑on IT Systems Administrator to manage and support a multi‑site IT environment of approximately 270 users. This role combines infrastructure management, end‑user support, and supervision of a team member.

Department: Technology

Location: Bolton

Key Responsibilities

• Administer and support Microsoft 365, including Exchange, SharePoint, Teams, and Intune
• Manage on‑premise Dell servers, storage, and backups
• Maintain and support Hyper‑V environment, including RDS infrastructure
• Provide 1st, 2nd, and 3rd line technical support
• Support core business applications, including accounting software (experience desirable)
• Manage and support 3CX phone system
• Administer Meraki firewalls, networking, and site connectivity
• Monitor and maintain systems using RMM tools (e.g. Ninja)
• Support and maintain Microsoft Teams meeting room and video conferencing equipment
• Ensure security, patching, and system compliance across all environments
• Assist with IT projects, upgrades, and system improvements

Skills, Knowledge & Expertise

• Proven experience in a similar IT support / infrastructure role
• Strong Microsoft 365 and Intune administration skills
• Experience with virtualisation (Hyper‑V) and RDS environments
• Networking knowledge, including firewalls and VLANs (Meraki preferred)
• Experience with backup and disaster recovery solutions
• Ability to manage workload independently and prioritise effectively
• Strong troubleshooting and problem‑solving skills
• Full UK driving licence and access to own vehicle
• Willingness to travel between North West sites

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