We’re Centrick — residential property experts with a clear mission: to make lives better, every day.
Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions.
With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond.
We reinvest in our people, technology, and culture to drive continuous improvement and long‑term impact — for our clients, customers, and communities.
What You’ll Be Doing
- Foster strong internal and external relationships, to build a reputation for professionalism and exceptional service
- Work closely with and support the Head of Asset Management, Group Business Director, Portfolio Operations Director and Managing Director to facilitate and enhance the onboarding process of new clients
- Effectively manage your allocated portfolio in line with set KPIs, ensuring strong and effective client relationship management acting as their central point of contact at Centrick
- Review viability of new client investments for both new and existing clients
- Work to support and build effective relationships with managers in other departments (in particular Treasury and Compliance) to create synergy across the business
- Effectively handle complaints in line with Centrick’s policy, in conjunction with key stakeholdersOversee and ensure the smooth running of month end client reporting processes in conjunction with key stakeholders
- Review all month end client reports and proactively address identified issues as and where appropriate
- Hold and effectively contribute to internal management and external client meetings as and when required
- Establish and work in line with agreed service levels for all clients
What You Need To Succeed
- Demonstrable experience of working within the property industry at a similar level
- Possesses the ability to critically analyse data, plan and deliver on strategy
- Full UK driving licence with access to own vehicle
Why Join Us?
- Time to Recharge: 25 days’ holiday plus bank holidays
- Future Security: Enhanced pension scheme based on role
- Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards
- Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support
- Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most
- Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most
- Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally
- Mental Health Support: 24/7 mental health services
- Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way
- Giving Back: One volunteer day annually to support a charity or cause close to your heart
- Benefit Platform: One online platform for all benefits and recognition
At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.
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