This is an exciting opportunity for an experienced Asset Manager to join The Arch Company. You will take ownership of a substantial regional portfolio and play a key role in shaping and delivering short-, medium-, and long?term asset management strategies across a diverse mixed?use commercial estate. The successful candidate will bring a proven track record of identifying value?enhancing opportunities and working collaboratively with colleagues to deliver impactful results.
Key Accountabilities
- Collaborate with the Heads of Asset Management to develop and implement the short, medium, and long-term strategies for the estate
- Take ownership of all estate metrics, including rent roll, ERVs (Estimated Rental Values), occupancy rates, and other relevant performance indicators
- Coordinate and drive business-as-usual activities across the estate, ensuring efficient and effective operations
- Manage and nurture key customer relationships to maximize growth opportunities and tenant satisfaction
- Collaborate with the Finance/Credit Control team to develop strategies for resolving significant customer arrears
- Manage the life cycle process of properties so they come back to the market in a timely manor
- Identify and implement value-added initiatives beyond routine operations, such as lease regears, surrenders and re-lettings, ad-hoc transactions, and terminations
- Work closely with the leasing team on larger and more complex transactions involving capital expenditures and planning, as necessary
- Assist the acquisition and disposal teams as required, providing valuable insights and recommendations
- Liaise with external valuers when necessary to ensure accurate and up-to-date property valuations
- Represent The Arch Company in local Business Improvement Districts (BIDs) and other stakeholder groups
- Take on any other related responsibilities necessary to deliver the objectives as the role evolves over time
- High level of attention to detail, strong commercial acumen and keen eye to problem solve
- Demonstratable experience if adding value to a multi-let property assets and an understanding of the different facets of asset management
- Work with the property management team, to ensure successful delivery of the day to day management including arrears
Skills, Knowledge And Experience
- Previous experience in a customer-facing role within commercial real estate
- Ability to travel across around the UK
- Excellent written and verbal communication skills
- Comfortable utilising a data-driven approach to decision making. Leveraging key metrics to assess asset performance and identify value-add opportunities
- Strong analytical skills
- Ability to work independently and collaboratively within a team framework
- Thorough understanding of commercial leases, in particular landlord and tenant legislation
- Experience undertaking typical asset management responsibilities ? lease regears, surrenders, transactions, terminations etc
- Comfortable at presenting in front of senior/exec level colleagues and stakeholders
- MRICS qualified (preferred but not essential)
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