Credit Controller – FTC
Department: Claims Management
Employment Type: Fixed Term – Full Time
Location: Stoke
Description
At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:
- Reward platform – discounts for over 800 retailers
- 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!)
- Development, training, and professional qualifications
Davies Group are currently looking for a Credit Controller to join our account team in Stoke on Trent. The Credit Controller is responsible for chasing outstanding invoices for the company and plays a vital role in the cash‑flow of the organisation.
What will your day look like:
- Handling specific ledgers of accounts as part of the finance team
- Chasing debt by telephone and email, along with spreadsheet chases.
- Processing and generating reminder letters and monthly statements.
- Liaising with sales ledger / accounts receivable to resolve outstanding queries.
- Investigating and resolving queries relating to non‑payment of invoices.
- Uses initiative and imagination to achieve results, reducing debtor days, while promoting client goodwill.
- Maintaining accurate and up to date client details and account records.
- Handling queries and resolving problems within company guidelines and policy.
Knowledge and Abilities:
- Experience in Insurance Claims
- The ability to work in a team as well as individually.
- Good attention to detail and accuracy.
- High level of skill in organising and prioritising.
- The ability to work under pressure and to deadlines.
- Good IT skills, including Word and familiar with Excel.
- Excellent written and verbal communication skills.
Benefits
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Credit Controller – FTC
Department: Claims Management
Employment Type: Fixed Term – Full Time
Location: Stoke
Description
At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:
- Reward platform – discounts for over 800 retailers
- 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!)
- Development, training, and professional qualifications
Davies Group are currently looking for a Credit Controller to join our account team in Stoke on Trent. The Credit Controller is responsible for chasing outstanding invoices for the company and plays a vital role in the cash‑flow of the organisation.
What will your day look like:
- Handling specific ledgers of accounts as part of the finance team
- Chasing debt by telephone and email, along with spreadsheet chases.
- Processing and generating reminder letters and monthly statements.
- Liaising with sales ledger / accounts receivable to resolve outstanding queries.
- Investigating and resolving queries relating to non‑payment of invoices.
- Uses initiative and imagination to achieve results, reducing debtor days, while promoting client goodwill.
- Maintaining accurate and up to date client details and account records.
- Handling queries and resolving problems within company guidelines and policy.
Knowledge and Abilities:
- Experience in Insurance Claims
- The ability to work in a team as well as individually.
- Good attention to detail and accuracy.
- High level of skill in organising and prioritising.
- The ability to work under pressure and to deadlines.
- Good IT skills, including Word and familiar with Excel.
- Excellent written and verbal communication skills.
Benefits
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100’s of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
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