We’re looking for a Senior Internal Communications Manager to join us in London, United Kingdom.
The Senior Internal Communications Manager will partner with senior leaders to shape and deliver a communications strategy that supports business growth, transformation and M&A activity. Acting as a trusted advisor, the role will provide strategic counsel to senior stakeholders, developing clear and credible communication approaches that strengthen leadership capability, drive engagement and support organisational change.
As Internal Communications partner across multiple central functions, this role will work closely with People, Talent & Development, Reward and other Centres of Excellence to deliver aligned communications that support integration, restructuring and medium‑to long‑term workforce priorities.
The role combines strategic influence with hands‑on delivery—operating confidently at leadership level while remaining closely connected to employees to ensure communications are timely, authentic and land with impact.
Key Accountabilities
M&A and Executive Communications
- Lead the drafting and delivery of complex internal communications for M&A activity, including acquisitions, divestments, integrations, and joint ventures.
- Develop clear, compelling strategic narratives that explain complex business decisions, financial outcomes, and organisational implications in a way that resonates with employees.
- Draft and manage high‑stakes announcements involving restructuring, leadership changes, portfolio shifts, and strategic resets, balancing transparency, legal considerations, and employee impact.
- Drive alignment and consistency across the Group.
- Create executive‑level materials including CEO scripts, ELT briefings, FAQs, key messages, and leadership toolkits, ensuring leaders are equipped to communicate with confidence and consistency.
- Partner closely with External Communications, Legal and People teams to manage risk, timing, and message alignment across internal and external audiences.
- Advise leaders on message framing, tone, sequencing, and audience impact in fast‑moving and sensitive situations.
Strategic Communications and Business Partnering
- Act as a trusted communications advisor on transformation, organisational change, leadership messaging, and sensitive people and business matters.
- Develop and execute integrated communications and engagement plans that support business performance, cultural alignment, and employee experience.
- Support the Communications Director in CEO, ELT, and leadership communications, ensuring clarity, consistency, and strategic impact.
- Partner with External Communications to leverage internal stories externally where appropriate and ensure alignment between internal and external messaging.
- Ensure communication is two‑way, transparent, and inclusive, fostering dialogue, trust and engagement.
- Set the strategic direction for internal communications channels, aligning channel mix, cadence and content to business priorities, audience needs and change initiatives.
- Establish a robust approach to communications measurement, translating insight and feedback into evidence‑based decisions that shape strategy, content and channel use.
- Maintain consistent FAQ across the Group on key priorities, programs and transformation.
Liberty Global Group Communications
- Create compelling Group communications that strengthen culture, reinforce shared identity and bring the organization’s vision to life.
- Build relationships with global communications and engagement leads across the Group.
Skills & Abilities
Essential Skills & Attributes
- Exceptional business partnering and influencing skills with senior leaders.
- Excellent writer including complex M&A and transformation programs.
- Strong commercial acumen and problem‑solving capability.
- Strategic thinker with strong execution and creative problem‑solving skills.
- Confident advisor with the ability to translate complex information into clear, compelling messages.
- Culturally aware and skilled in communicating across geographies and audiences.
- Strong analytical mindset—using insights to refine and enhance communication effectiveness.
- Highly proactive and innovative approach.
- Able to thrive in an ambiguous environment and lead people through change.
- Confident presenter and facilitator.
What’s in it for you
- Competitive salary + Bonus where applicable
- 25 days annual leave with the option to purchase 5 more
- Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
- Matched pension contribution up to 10%
- 24 hours of paid Volunteer Time Off
- Discounted gym and wellness memberships
- Access to our car benefit scheme
- Access to our online learning platform to continue to develop and grow your career with us
- The chance to join an innovative, fast‑paced and passionate team
Who We Are
Liberty Global is a dynamic team of operators and investors committed to generating and delivering value through the strategic management of our three platforms: Liberty Telecom, Liberty Growth and Liberty Services.
Liberty Telecom delivers next‑generation products through our advanced fibre and 5G networks, providing over 80 million fixed and mobile connections across Europe through well‑known brands such as Virgin Media O2, VodafoneZiggo and Telenet.
Liberty Growth is our $3 bn investment portfolio of fast‑growing businesses in content, tech and infrastructure which includes stakes in ITV, Televisa Univision, Plume, Lionsgate and the Formula E racing series, as well as brands such as Wyre, nexfibre, Egg and Believ.
Liberty Services is our newest platform spearheaded by Liberty Blume, providing tech‑enabled professional services to the Liberty Global Group and 3rd party businesses.
Working at Liberty Global means a career at the heart of a vibrant, innovative group of companies driving value for shareholders, people and society.
Liberty Global is an equal opportunity employer. If you are curious and resilient with a limitless mindset, we’re eager to hear from you, no matter your background.
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