Rapid is growing fast. We have landed a major new client and we need a Creative Project Manager who can take the reins and drive delivery across brand, design and digital projects. You will be the glue between client and agency, keeping everything moving and everything commercially viable.
You will lead projects from brief to delivery, making sure deadlines are hit, budgets are on track and work meets the high standards our clients expect. This is a role for someone who thrives on challenge, loves a fast-moving environment and wants to play a key role in shaping how Rapid delivers for its clients.
Who You Will Work With
Internal
- Founder & Management Team
- Marketing Team
- Design Team
- Digital, UX/UI and Development Team
External
- Client Marketing Teams
- C-suite Stakeholders
- Third-party agencies including Media, PR and Production Partners
- Regulatory and Governance Bodies where relevant
Key Responsibilities
Project Delivery
- Lead projects from brief to delivery across brand, design and digital work
- Create and manage timelines, resources and workstreams
- Coordinate internal teams to ensure smooth, efficient delivery
- Keep projects moving, managing risks and dependencies
- Ensure all work meets client objectives and internal quality standards
Client Relationship Management
- Build strong, trusted relationships with Rapid’s key clients
- Act as the main point of contact for day-to-day communications
- Lead client meetings, updates and presentations with confidence
- Handle feedback constructively and ensure it is clearly passed to internal teams
- Anticipate client needs and solve problems before they arise
Creative Oversight
- Check work for creative quality and brand consistency
- Support Creative Director to keep creative delivery standards high
- Provide constructive challenge to strengthen work
- Ensure work is appropriate for the client & their sector
Workflow Coordination
- Make sure jobs flow seamlessly from brief to completion through the creative studio
- Maintain visibility of all projects on studio schedule & add/adjust bookings as required
- Anticipate studio capacity bottlenecks and resolve capacity issues when relevant
- Implement systems and processes that make delivery smoother, faster, and more efficient
Commercial Oversight
- Own day-to-day project budgets and ensure work is delivered profitably
- Track project spend, manage billing, reconcile accounts and minimise write-offs
- Keep projects on track financially and escalat risks before they become problems
- Support account forecasting and commercial planning
Account Growth and Opportunity
- Spot ways to grow the account with new ideas and services
- Support Commercial Manager in upselling and cross-selling opportunities
- Contribute to proposals and pitches for additional work
Innovation, Trends and Strategic Curiosity
- Stay at the forefront of brand, design and digital trends to keep Rapid and our clients ahead of the curve
- Bring fresh thinking and new ideas to the table that challenge the status quo
- Actively explore new platforms, tools and approaches that can unlock better results for clients
- Translate emerging trends into practical, commercially smart opportunities
- Be naturally curious about client sectors, audiences and competitive landscapes
- Think beyond the brief and help shape smarter, more strategic solutions
Administration and Governance
- Keep accurate records of meetings, decisions and next actions
- Ensure all project documentation is up to date
- Share knowledge and insights internally and with the client
- Support compliance with regulatory or governance requirements where relevant
Skills and Experience
- Minimum 4-5 years in an agency environment in project management, account management or similar
- Knowledge of PM & Scheduling Systems such as Asana, Resource Guru etc
- Strong commercial and budget management skills
- Excellent organisational and time management skills
- Confident client-facing communication and presentation skills
- Experience in the Education sector
- Experience managing multi-disciplinary creative teams
- Experience on large, complex accounts
- Knowledge of agency management systems e.g. Synergist
What Success Looks Like
- Builds strong relationships and earns client trust quickly
- Delivers projects on time, on budget, and to high creative standards
- Spots opportunities and drives account growth
- Keeps teams motivated, focused and organised under pressure
- Handles multiple priorities without losing sight of the details
At Rapid we move fast. We value bold thinking, adaptability, and the ability to make things happen. If you thrive in an environment where every day brings new challenges and big opportunities, this is the role for you.
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