Events Manager

Events Manager

Location: Ascot

Salary: £40,000 + £3,000 - £4,000 service charge

Hours: 40 hours - Typically M-F 9:00 - 17:30, with weekend cover as required

Join a luxury hospitality brand where people create extraordinary guest experiences. As an employee, you are expected to provide guests with a bespoke and memorable experience measured to the highest standards of quality and service delivery. Additionally the execution of your position will be in accordance to our company policies, standards and procedures.

We foster a culture of passion, collaboration, and innovation, supporting your development through tailored learning and career growth opportunities.

The Role

We are seeking an experienced and dynamic Events Manager to oversee the planning and delivery of exceptional events and group stays. You will lead by example, ensuring seamless service for corporate, social, and marquee events while driving revenue and enhancing guest satisfaction.

Key Responsibilities

• Manage end-to-end delivery of events and group bookings
• Lead, motivate, and support the Events team
• Oversee departmental operations in the absence of senior leadership
• Drive revenue through forecasting, budgeting, and upselling
• Coordinate event logistics and communicate plans across departments
• Build strong client relationships and support business development
• Handle guest feedback and resolve issues professionally
• Conduct site inspections and competitor analysis

About You

• Proven experience in hotel events (groups, weddings, or luxury hospitality preferred)
• Strong leadership and organisational skills
• Commercially aware with good analytical ability
• Highly computer literate (Opera/Delphi knowledge advantageous)
• Calm under pressure with excellent interpersonal skills

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