Due to a growing customer base an opportunity for an experienced multi‑skilled service engineer is available with my client who is a leading food process machinery manufacturer in the UK and sell their machinery internationally. Their ideal candidate will have hands on electrical, mechanical, Siemens and Allen Bradley PLC knowledge and have installation, service, and machine breakdown experience.
Service Engineer role:
- Performing site visits for the purpose of installation, commissioning, training, upgrades, breakdowns, fault finding etc.
- Writing, debugging & commissioning of software onsite for the purpose of production line integrations
- Providing remote software diagnostics and support for machine breakdowns, upgrades and installations
- Providing telephone and/or email support for machine breakdowns
- Inputting service/spares/installation enquiries into the support log and assisting with keeping this updated
- Liaising with the Spares/Service Administrator to ensure the support log is kept up to date with customer status
- Provide technical support to customers as and when required by email, phone etc.
- Liaising with the Spares Team so quotes can be produced for customers for parts and/or support
- Complete in‑house documentation as part of my client’s commitment to quality such as test plans, validation documents etc.
- Effectively liaise with in‑house personnel as required to resolve build and design issues
Service Engineer requirement:
- Educated to a relevant Electrical / Electronic / Control Engineering qualification
- Knowledge of 3‑phase installations
- Allen Bradley and Siemens PLC experience (beneficial)
- Proven field service experience of electrical / mechanical machinery
- Hold a valid passport
- Happy to travel UK and abroad
- Be workshop based when not out in the field
Service Engineer package:
- Salary base of up to £45k
- Overtime when travelling to customer sites
- Travel allowances paid
- Pension
- Hire car supplied when travelling to customer sites
- Half days on Friday's
#J-18808-Ljbffr