The organisation has accumulated a fragmented tooling estate with significant underutilisation — tools purchased but never properly deployed or embedded. This role will assess the current tooling landscape, define a target-state tooling strategy, and lead the implementation of automation and observability capabilities that will underpin both the transformation programme and the ongoing operational run state.
Key responsibilities
- Audit the current network and infrastructure tooling estate, identifying duplication, gaps, and unlicensed/underutilised products
- Define a target-state tooling strategy covering: network management, observability/monitoring, automation/orchestration, IPAM, and CMDB
- Design and implement network automation workflows for standard operational tasks (port changes, firewall rule changes, VLAN provisioning)
- Build out network observability capabilities to provide deterministic visibility across the converged network environment
- Work with the architecture team to define and implement a CMDB strategy, enabling accurate asset and service dependency data
- Develop automation to support the transformation programme itself — migration tooling, configuration validation, and audit capabilities
- Evaluate and rationalise managed service tooling used by the NTT-managed network
- Provide tooling input into the change management process, enabling automated risk classification and impact assessment
Requirements
Technical requirements
- Network automation: Python, Ansible, or similar automation frameworks
- Network management and monitoring platforms (e.g., SolarWinds, PRTG, Datadog, Grafana, or equivalent)
- CMDB design and implementation (ServiceNow or similar ITSM platforms)
- IPAM tools (Infoblox, phpIPAM, or similar)
- API-driven network management (REST APIs, NETCONF/YANG, Cisco DNA Centre or ACI API)
- Cisco ACI API and automation familiarity advantageous
- Configuration management and version control for network infrastructure (Git-based workflows)
- Understanding of DevOps/NetDevOps practices
Advantageous
- Experience in financial services or similarly regulated environments
- Knowledge of ServiceNow integration with network management tooling
- Familiarity with cloud-native observability tools
- Scripting for reporting and cost analysis
Soft skills
- Pragmatic and delivery-focused — able to identify quick wins alongside longer-term capability builds
- Able to work across infrastructure, operations, and architecture teams
- Strong documentation skills
- Capable of training and upskilling operational team members on new tooling
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