Salary: Dependent on experience
Location: Aston, Birmingham
Contract: Permanent
Role Summary
The Lead Quality Engineer will be responsible for driving quality assurance activities across manufacturing and engineering operations, ensuring robust processes and effective resolution of customer and internal quality issues. The Lead Quality Engineer will act as a key interface between stakeholders, supporting continuous improvement and maintaining high product standards.
Role and Responsibilities
- Communicate with customers, service teams, and internal stakeholders regarding quality claims and notifications
- Coordinate and manage internal and external customer claims within the plant
- Ensure serial production quality assurance activities including process release, approvals, engineering changes, and product audits
- Lead quality management teams, including MRB:IDC and tollgate activities as a Lead Quality Engineer
- Participate in or lead problem:solving activities relating to customer complaints and internal quality issues
- Support manufacturing in resolving internal technical failures and quality concerns
- Participate in Q:Table meetings and perform process confirmation activitiesAct as product quality representative within project teams including new product introduction and operational changes
- Conduct process audits and follow up on corrective actions
Requirements of the Role
- Degree in Mechanical, Metallurgical and Materials Engineering or relevant discipline
- Experience in engineering, quality assurance, and manufacturing processes as a Lead Quality Engineer
- Knowledge of quality management systems, tools, and methodologies such as 8D, Ishikawa, and 5 Whys
- Strong leadership and team management capabilities
- Structured, methodical approach with strong collaboration and communication skills
- Solid technical understanding of manufacturing and engineering principles
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