Field Service Coffee Engineer
Location: Southampton and surrounding areas (South Coast region)
Salary: £34,000 - £38,000 + Company Vehicle + Pension + Private Healthcare
About the Role
This is an exciting opportunity to join one of the fastest-growing companies in the coffee industry. Due to continued expansion, we are looking for a Field Service Engineer to support customers across Southampton and the surrounding areas.
This role is ideal for a highly motivated, well-presented individual with strong technical ability and a passion for delivering excellent customer service. You will play a key role in ensuring customer satisfaction by maintaining high standards in coffee quality and equipment performance.
Key Responsibilities
- Install, service, and maintain high-end automatic coffee machines across customer and distributor sites
- Provide professional installation and deliver training to distributors and end users
- Respond to service and reactive call-outs efficiently and professionally
- Diagnose faults and carry out repairs and preventative maintenance
- Ensure all equipment is set up to agreed specifications for consistent coffee quality
- Work closely with the central office team to provide updates and ensure excellent communication with customers
- Follow all health & safety procedures, including conducting on-site risk assessments
- Complete job sheets, time sheets, and supporting documentation accurately before leaving site
- Maintain company tools, equipment, and vehicle in good working order
- Manage and maintain spare parts stock, ensuring accurate tracking and replenishment
Requirements
- Full UK driving licence
- Strong mechanical and electrical knowledge (essential)
- Experience with hot and cold drinks equipment and coffee quality standards
- Excellent problem-solving and fault-finding skills
- Confident, customer-focused individual with a professional approach
- Computer literate
- Self‑motivated with a flexible approach to work, travel, and hours
What We Offer
- Salary - £34,000 - £38,000
- Company vehicle
- Pension scheme
- Private healthcare
- Opportunity to grow within a rapidly expanding business
#J-18808-Ljbffr