Technical Manager - Omega (THG Manufacturing)
Division
Location
UK, Manchester
Job Type
Full-time
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
About Nutrition
THG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear.
We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives.
Our brands and people exist to break boundaries, to power and empower those who want more.
About the Role
We’re looking for a proactive, experienced Technical Manager to lead food safety, quality assurance, and compliance at our Omega site in Warrington – a key part of THG’s global Nutrition Manufacturing network. In this role, you’ll play a critical part in upholding the highest standards across our operations, ensuring that every product we produce is safe, high quality, and meets both regulatory and customer expectations.
As a Technical Manager at Omega you will:
- Lead the site’s Food Safety and Quality agenda, fostering a culture of excellence and technical integrity.
- Own and maintain the Site Quality Management System (QMS) to ensure compliance with legislation, customer standards, and industry best practice.
- Stay updated on emerging regulations, trends, and customer requirements to keep standards industry‑
- Embed proactive risk assessment and position the technical team as a trusted centre of expertise.
- Develop and manage KPIs to monitor, challenge, and improve site quality and food safety performance.
- Ensure all released product batches meet strict food safety and quality criteria.
- Prepare for, coordinate, and lead third‑party audits, including follow‑up actions.
- Provide quality support for new projects, including hygienic design, equipment specification, materials, and cleaning validation.
- Lead, coach, and develop a high‑performing technical team with regular reviews and training.
- Investigate customer complaints, identify root causes, and deliver effective corrective actions.
- Participate in internal and external audits according to the audit schedule.
- Drive continuous improvement and promote quality awareness across the site.
- Maintain high site hygiene standards to support compliant manufacturing.
- Provide clear direction and leadership, fostering accountability, engagement, and continuous improvement.
What skills and experience do I need for this role?
- A proven track record in Quality Systems Management and technical leadership within food manufacturing.
- Degree-qualified (or equivalent experience) in a relevant discipline such as food science, microbiology, or product safety.
- Strong experience managing third-party audits and technical visits – ideally within a BRC-accredited facility.
- Confident and capable people manager, with a passion for team development and coaching.
- Demonstrated success in driving quality improvements and continuous improvement initiatives.
- Up-to-date and relevant Food Safety qualifications, including HACCP Level 3 as a minimum.
- Solid working knowledge of:
- BRC and ISO Standards
- QMS certification processes
- Retailer technical standards
- Food manufacturing processes and controls
What’s in it for me?
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Access face-to-face and virtual appointments with our in-house GP.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
We're a business who thrive on collaborative working. Are you happy working from our Omega site 5 days/week? Postcode is WA5 3TP.
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