Onsite 1st Line IT Support Engineer

A leading IT services company in Reading is seeking a Service Desk Engineer to provide first-level technical support to end-users. The ideal candidate should have at least one year of experience in an MSP and possess ITIL Foundation Certification. Responsibilities include resolving hardware and software issues, documenting incidents, and ensuring compliance with SLAs. This position offers full-time employment in a dynamic team environment. #J-18808-Ljbffr