Plumbing and Maintenance Service Engineer

Overview

Culligan Harvey Water Softeners are looking for a Service Engineer to join our growing team. Everyone at Culligan Harvey's is responsible for delivering an amazing customer experience and living the company's values: dare to care, do the right thing, keep it simple, yes I can and make it fun.

Responsibilities

• Attend service calls in customer homes and dealer premises.
• Perform field-based assessments and convey any technical concerns back to the service manager.
• Provide the best service to the customer onsite while successfully fixing water softeners.
• Work with our intensive training programme to gain knowledge about water softeners.

Qualifications

• Qualified to NVQ Level 2 in plumbing and heating, or time-served domestic plumber.
• Previous plumbing knowledge; experience of replacing white goods.
• Excellent communication and interpersonal skills; adaptable; able to work solo or as part of a team.
• Technical minded with strong attention to detail.
• Excellent customer service skills.

Benefits

• 25 days holiday + bank holidays
• Flexible working
• Equipment provided including tools, uniform, company vehicle and phone
• Ongoing training programme
• Tiered structure allowing progression and future career paths
• Working as part of a high performing successful team
• Employee discounts and staff incentives
• Performance-related bonus package

About Harvey Water Softeners

Harvey Water Softeners is part of Culligan International - a global water treatment company providing solutions for homes, offices and commercial purposes. It is the UK market leader in domestic water softeners and a key household brand within the Culligan Group, having doubled sales over the past five years. The business is currently going through an exciting business transformation. We continue to invest heavily in our people and are proud to champion a coaching culture underpinned by our shared values.

At our factory in Old Woking, we have a full production and R&D facility, which sit alongside our head office functions. We invest heavily in our people and are proud to champion a Coaching Culture underpinned by our shared Values. Our factory has undergone modernization to incorporate world class manufacturing and the best-in-class tools and equipment to make our great product. We are continuing to grow with the support of Culligan and we need great people to continue to fuel our momentum.

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