Forklift / Reach Truck Service Engineer
Carbon60 is recruiting for a Site Supervisor (No Staff Responsibility) to support on-site maintenance operations at a large industrial customer site in Highbridge.
ROLE: Forklift / Reach Truck Service Engineer
CONTRACT TYPE: Permanent
LOCATION: Yeo Valley, Highbridge
WORKING PATTERN: Full-time, Monday to Friday
HOURS: 08:00am - 16:30pm
8-hour days
THE ROLE
The Site Supervisor will act as the sole resident engineer and first point of contact for the customer on-site, ensuring that fleet performance standards and service levels are consistently achieved. This is a hands‑on role combining maintenance, customer service, reporting, and site responsibility, requiring strong electrical knowledge, autonomy, and excellent communication skills.
The site consists of:
- 9 Reach Trucks
- 20-30 Powered Pallet Trucks (PPTs)
- A small number of Under Pallet Carriers (UPCs)
- Some automation on site
This is an exciting opportunity for an experienced engineer looking to take ownership of a resident site.
KEY RESPONSIBILITIES
- Act as first point of contact for the customer on site
- Perform preventative maintenance on materials handling and ancillary equipment
- Diagnose, repair, and service equipment efficiently
- Complete accurate service reports and time sheets
- Manage and control on‑site parts stock
- Maintain strong customer relationships and meet contractual service levels
- Liaise with after‑sales office regarding repair times and updates
- Identify chargeable work and follow up opportunities
- Ensure compliance with all company and customer health & safety procedures
- Support continuous improvement initiatives on site
- Participate in customer review meetings where required
SKILLS & EXPERIENCE REQUIRED
- Strong electrical bias (all‑electric fleet)
- Background in MHE (Materials Handling Equipment) preferred
- Consideration given to candidates from automotive, HGV, mobile plant, forklift, or ex‑forces vehicle engineering backgrounds
- Comfortable working independently as the sole engineer on site
- Experience in customer‑facing environments
- Good administrative and paperwork skills
- Ability to manage workload effectively and prioritise tasks
- Experience mentoring apprentices or junior engineers beneficial
- Clean driving licence preferred
ADDITIONAL INFORMATION
- First stage interview via Teams
- Second stage interview on‑site including site tour
- Opportunity to take ownership of a mid‑size automated site
- Excellent opportunity for an experienced engineer ready for a more autonomous, responsible role
- If you are an experienced electrically biased engineer looking for a stable Monday‑Friday role with site ownership and customer interaction, we would like to hear from you.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
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