Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs.
We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning.
This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality.
The Role
You will be required to provide technical support to client and service engineers, whilst predominantly calibrating, repairing and servicing systems in the laboratory (mostly GC instrumentation) and, when required, attend site. After training you will join our helpline team rota to provide 24/7 cover.
Key Responsibilities
- Communicate with client and service engineers directly and indirectly via telephone and email.
- Compile all reports / documentation and dispatch in a timely manner for all customer related activities including repairs and technical support.
- Comply with the organisation’s QA and SHE systems and support required updates as the business develops.
- Prepare Pre‑FAT/test equipment and perform FATs with client present.
- Support Pre‑FAT, FAT pre‑commissioning and commissioning activities both at our facility and on site (where necessary).
- Provide remote customer support for reactive maintenance.
- Work in the lab to strip down and overhaul Process Gas Analysers, Regulators and control valve equipment.
- Program and configure flow computers/PLCs to support project work and reactive maintenance through fault‑finding.
- Undertake any duties within skill set as required.
- Support the admin team and take ownership of more technically complex customer orders.
- May be required to attend site or off‑site meetings.
- Flexibility will be required at times to go to site to carry out service/commissioning duties.
- May be required to attend training courses relevant to the position in the UK or outside the UK.
- When successfully trained on a relevant discipline join the 24/7 helpline team.
Skills & Qualifications
- Although not essential it would be advantageous if the candidate had previous experience of working on odourisation systems and chromatography.
- 2 years minimum working in a technical role within the gas industry.
- Experience or knowledge of PLCs.
- 18th Edition / Inspection & Test / Compex.
- Project Management.
- Order Management.
- HNC / HND in Electrical / Electronic / Mechanical Engineering or comparable laboratory experience.
- Minimum of 5 x GCSEs at A*–C including Maths, English & Science.
- Computer literate and fully conversant with Microsoft Office.
- Must be able to demonstrate strong fault‑finding skills.
- Good verbal and written communication skills.
- Ability to prioritise workload and set deadlines.
If you wish to speak to a member of the recruitment team, please contact 01224 246246.
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