Service Engineer (Telehandlers)

Responsibilities

• Perform routine maintenance, after-sales service, and repair work for telehandlers.
• Collaborate with dealers on daily maintenance and technical support activities.
• Carry out proactive rectifications based on improvement suggestions from product lines; conduct troubleshooting and collect technical information on faulty equipment.
• Inspect incoming equipment and perform scheduled maintenance and repairs.
• Conduct regular customer visits and perform equipment inspections.
• Ensure timely supply of spare parts, meet parts sales targets, and maintain customer satisfaction.
• Carry out repairs on machinery and its components.
• Understand and resolve technical issues through proper analysis, assessment, and diagnosis.
• Maintain cleanliness, environmental, health, and safety standards within the scope of responsibility, whether working individually or as part of a team.
• Read and follow labels, safety warnings, and guidelines.
• Ensure all work is performed in compliance with safety regulations and industry quality standards.
• Strengthen problem-solving skills through on-the-job training.
• Submit service reports on time.
• Work collaboratively with Chinese engineers and sales representatives to meet customer needs.

Requirements

• Associate degree or higher in Mechanical Engineering, Vehicle Engineering, or a related field.
• At least 3 years of experience in mechanical repair, maintenance, or service; candidates with experience in repairing aerial work platforms from companies such as JCB or Manitou (or their dealers) are preferred.
• English proficiency sufficient for use as a working language.
• Valid driver’s license; willingness to travel; self‑motivated and capable of working under pressure.

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