Human Resources Business Partner – Stoke-on-Trent – Job Description
- Salary: £32,800 per annum (30 hours per week over 4 or 5 days)
- Category: Head Office
- Contract Type: Permanent Part Time
- Location: Hybrid, based in Stoke-on-Trent
We are looking for an experienced and commercially minded people business partner to deliver high‑quality, proactive and solution‑focused people services across our business. In this role you will work closely with managers and senior stakeholders to embed our people strategy, improve colleague experience, drive performance and support the business in achieving its objectives.
As a people team business partner you will act as a trusted advisor to leaders, balancing strategic HR input with hands‑on operational delivery. You will support designated business areas through all aspects of the employee cycle using insight and data to influence decisions and drive positive outcomes.
Key Responsibilities
Strategic HR Partnership
- Partner with internal stakeholders to develop and deliver people plans aligned to client and business objectives
- Proactively identify people‑related risks and implement actions to mitigate them
- Deliver the people strategy within designated business units using a hands‑on, pragmatic approach
- Build strong relationships with senior stakeholders and colleagues across all functions
- Actively promote and demonstrate the employer brand, Group vision, and ways of working
Employee Relations
- Act as the primary point of contact for colleague queries and concerns
- Manage employee relations cases, ensuring fair and consistent application of policies
- Coach and upskill managers to build confidence and capability
- Ensure compliance with employment law and internal policies
Performance, Talent & Development
- Drive performance management cycles
- Support succession planning and development initiatives
- Partner with L&D teams to deliver effective training solutions
- Promote colleague engagement, wellbeing, inclusion, and employee voice
- Support hiring managers throughout recruitment and onboarding processes working with our internal recruitment team
Change Management & Organisational Effectiveness
- Support organisational change, including restructures and TUPE processes
- Contribute to continuous improvement initiatives
People Data & Reporting
- Produce monthly dashboards and people metrics
- Analyse data relating to turnover, absence, training and exit feedback
- Use insight to make recommendations and inform decision‑making
Operational HR Support
- Provide day‑to‑day guidance on HR policies and processes
- Maintain accurate HR documentation and systems
What We're Looking For
We seek a candidate who holds at least CIPD Level 5 (Level 7 desirable) with strong employee relations and TUPE experience, alongside excellent knowledge of UK employment legislation and best practice. The ideal candidate will be a strong team player, highly organised, able to coordinate and manage multiple projects, meet deadlines in a fast‑paced environment, and maintain good relationships with managers, employees and Trade Unions. A valid driving licence and vehicle for work purposes is essential.
Why Join Dee Set?
- Comprehensive Healthcare – medical, dental, vision, plus life insurance and Employee Assistance Programme
- Paid Time Off – 25 days holiday, plus bank holidays
- Inclusive Culture – supportive, diverse, values‑driven environment
- Employee Engagement – social events, recognition programmes and wellness initiatives
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