Technical Solutions Engineer

Overview

Technical Support Specialist – Low Voltage Power Distribution

Location: Coventry (Hybrid – 2 days office / 3 days home)

Working Pattern: Full-time, Hybrid

In this role, you will support the Sales organisation and its customers by identifying the most technically appropriate and cost‑effective solutions. Acting as a key technical resource, you will prepare technical descriptions for products and technologies while providing expert guidance throughout the sales and delivery process.

You’ll join a collaborative, supportive team that values knowledge sharing, continuous learning, and real-world impact. Your work will directly contribute to solving customer challenges and delivering high‑quality outcomes every day.

Responsibilities

• Provide technical advice and commentary on enquiry specifications for customers, sales channels, and Sales Engineers
• Support technical meetings, product presentations, and commercial negotiations
• Perform analytical and diagnostic studies to determine the most suitable technical solutions for customer requirements
• Propose technically and commercially viable solutions for complex enquiries
• Deliver product and solution-related training to internal and external stakeholders
• Support managers with the preparation and validation of technical articles and documentation

Experience & Qualifications

• Minimum of 5 years’ experience within the Low Voltage Power Distribution industry
• Strong technical expertise in:
  • Switchgear including Switch Disconnectors, Switch Fuses, and Automatic Transfer Switches (ATS)
• Degree or HNC in Electrical & Electronic Engineering (or equivalent experience)
• Demonstrated track record of delivering effective, customer-focused technical solutions
• Passionate about providing a first-class customer experience
• Confident communicator in English, both written and verbal

Benefits

• Circa £50,000 salary plus generous bonus scheme
• 25 days annual leave plus bank holidays
• Pension matched to 10%
• Life assurance
• Private medical cover

For details of other opportunities available within your chosen field, please visit www.omegaresource.co.uk

Ideal background / Previous roles may include: Technical Solutions Engineer, Application Engineer, Low Voltage Solutions Engineer, Power Distribution Solutions Engineer, Technical Support Engineer, Customer Solutions Engineer, Bid/Proposals Engineer (Technical), Technical Consultant – Power Distribution, Solutions Consultant – Electrical Systems or Customer Engineering Specialist

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