Lead your leadership skills in a leading global manufacturer of refuse collection vehicles, bodies, and bin lifts. The role offers a competitive salary up to £64,000 per annum (DOE) with a comprehensive benefits package.
This position allows you to influence the future of urban vehicle safety and efficiency, lead a dynamic team, engage in strategic and operational management, and grow professionally in a supportive environment.
Key Responsibilities
- Lead the day‑to‑day operation of Service Centre teams, ensuring excellent customer service, quality, and efficiency.
- Take full ownership of Health & Safety, environmental, and quality compliance across your region.
- Drive service performance through KPI management, continuous improvement, and cost control.
- Build strong relationships with customers, acting as a senior point of contact and championing customer experience.
- Manage budgets, resource planning, and labour utilisation to meet profit and revenue targets.
Skills, Experience, and Education
- Excellent communication and decision‑making skills, with the ability to build trusted relationships.
- Proven experience in a similar leadership role within the HGV, truck, commercial vehicle, or automotive aftermarket sector.
- Strong operational leadership skills with experience managing multi‑disciplinary teams and driving continuous improvement.
- Confidence managing budgets, performance metrics, and operational compliance, with a solid understanding of Health & Safety and quality standards in a workshop or service environment.
Accountabilities
- Ensure task completion and operational excellence through effective team leadership and resource management.
- Lead by example, fostering a culture of engagement, accountability, and teamwork.
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