The Opportunity:
The On Trade National Account Manager plays a key role in driving Lucky Saint’s growth across the UK hospitality sector. You will be responsible for winning, managing, and growing key national on-trade customers, expanding distribution, increasing rate of sale, and building long-term commercial partnerships. This role combines strategic account development with hands‑on execution across listings, visibility, and activation.
A day in the life in this role
You’ll be leading relationships with some of the UK’s most important hospitality groups, balancing strategic planning with execution. One day might involve negotiating a national listing or commercial agreement; the next, analysing performance data to unlock growth opportunities or collaborating with marketing on a customer activation.
You’ll regularly engage with key decision-makers, wholesalers, and route‑to‑market partners, ensuring Lucky Saint is visible, well‑positioned, and performing strongly across accounts. Alongside this, you’ll deliver training, activations, and ongoing support to customers, bringing the brand to life at a group level.
Key Responsibilities:
- Deliver Lucky Saint’s sales and profit targets within the On‑Trade National Channel
- Win, manage, and grow national on‑trade accounts, securing new listings across draught and packaged SKUs
- Develop and execute national account plans to drive distribution, visibility, and rate of sale
- Negotiate commercial agreements including contracts, pricing, and activations
- Build strong relationships with key decision‑makers and industry partners
- Deliver customer engagement including training, activations, and ongoing support
- Analyse account performance to identify growth opportunities
- Maintain accurate forecasting and reporting on performance, risks, and opportunities
- Collaborate cross‑functionally to deliver impactful customer campaigns and activations
Who you are:
- Proven experience with national On‑Trade customers
- Strong network across national hospitality groups
- Track record of growing distribution and rate of sale
- Strong commercial acumen with experience negotiating contracts and pricing
- Confident relationship builder, able to influence senior stakeholders
- Experience developing and executing account plans
- Data‑driven, comfortable analysing performance and using insights to improve results
- Highly organised with the ability to manage multiple priorities
- Passion for hospitality and the no & low alcohol category
- Experience working with wholesalers or route‑to‑market partners
- Experience delivering group‑level activations or training programmes
- Tenacious, driven and hungry to be part of Lucky Saint’s success
What’s in it for you:
- Annual bonus based on company and individual performance
- Vitality Health Insurance
- 25 days holiday + 8 bank holidays
- 3% employer pension contribution, 5% optional employee contribution
- Life insurance
- Employee Assistance Program
- Share options
- 20 x Lucky Saint allowance per month
- Unlimited Lucky Saint and 40% off food and drink at The Lucky Saint
- Flexible working
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