As a Service Leader within our homelessness service, you will play a key role in leading a dedicated team to deliver safe, consistent and person‑centred support for individuals with complex needs. This is a temporary position for 1 year, offering the opportunity to take ownership of a service and make a meaningful impact from day one.
This is a leadership role where your decisions, guidance and presence will directly shape the quality of care, the strength of the team and the outcomes for people who are experiencing homelessness. You will work closely with your Managing Coordinator to ensure the service runs effectively, safely and in line with our values.
What your day could look like
You will provide clear leadership to your team, ensuring that support is well planned, consistently delivered and responsive to individual needs.
Responsibilities
- Leading, supporting and developing a staff team to deliver high‑quality care and support
- Overseeing assessment, planning and coordination of support for individuals with complex needs
- Ensuring all administrative, financial and operational processes are completed in line with policy
- Supporting staff to manage challenging situations, including behaviours of concern
- Working in partnership with external agencies to ensure joined‑up support
- Contributing to service development and continuous improvement
- Allocating work effectively and supporting staff development and performance
- Promoting a safe environment in line with health and safety procedures
- Maintaining accurate records and reporting as required
- Supporting a positive, values‑led service culture
About you
You will be a confident and capable leader with experience of managing teams within a care or support setting, ideally with knowledge of homelessness and complex needs such as substance misuse, mental ill health or additional support needs. You will be organised, resilient and able to work in a fast‑paced and sometimes challenging environment, while maintaining a clear focus on quality, safety and person‑centred practice. You will hold an SVQ Level 4 in Social Care or equivalent, alongside a management qualification, and have experience of service development, budget awareness and multi‑agency working. Most importantly, you will share our values and be committed to leading with integrity, compassion and accountability.
Benefits
We also offer you a range of benefits that you would expect from an organisation that supports others.
Exclusive retail and leisure discounts through our rewards scheme and the Blue Light Discount card; a generous contributory pension plan and death in service benefit; enhanced family‑friendly policies; a health cash plan providing cashback for a wide range of health treatments; a care concierge service to assist with life’s challenges; and support for your training and development, including a contribution to your professional membership fees.
Legal and Eligibility Requirements
As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an occupational requirement under Part 1 of Schedule 9 to the Equality Act 2010.
This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.
We have a legal obligation to ensure that we do not employ any worker who has not been granted the relevant permission to work in the UK. This permission is, without exception, granted by UK Visas and Immigration.
We are committed to ensuring that we attract, retain, and develop the very best people to build a diverse and talented team. We aim to create an inclusive and inspiring environment where individuals feel valued and respected and where people can belong, thrive and be their very best, whoever they are.
Apply now.
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