Role Summary
We are seeking a National Account Manager to join our Commercial team on a 12‑month fixed‑term contract. Reporting to the Head of Commercial & Trade Marketing, you will establish, build, and nurture strategic retailer partnerships while identifying new commercial opportunities and negotiating support to optimise the brand in stores and online.
Responsibilities
- Establish and maintain collaborative relationships at all levels including buying/trading, merchandising, and marketing to secure the brand’s share of voice, visibility, and exposure.
- Conduct commercial negotiations on terms, pricing, distribution, online real‑estate, and marketing support packages with buying and merchandising teams.
- Understand retail context and category performance to identify opportunities and strategic needs.
- Fully accountable for retail sales forecasting across the region/retailers, ensuring financial deadlines and budget submissions are met and risks/opportunities are flagged in a timely, quantified manner.
- Deliver 360 plans to drive and maintain top ranking in all categories and locations.
- Understand each account’s P&L, balancing investment decisions with trade marketing to achieve agreed profit margins.
- Remain agile to react to retail trends and maximise opportunities across retailers.
- Monitor, manage, and optimise performance.
- Work closely with trade marketing, visual merchandising, PR, and e‑commerce to create and deliver an annual plan for each retailer covering activation of key launches, marketing moments, events, and retailer animation. Review implementation and performance versus expectations regularly.
- Senior stakeholder management: ensure wider teams are consistently informed of retail activity and decisions, presenting the commercial rationale.
- Build strong relationships with retail teams, utilising field insight and translating learnings into commercial growth.
- Be a visionary and help everyone see and be excited by what is possible through effective collaboration.
Qualifications
- Proven experience as a National Account Manager or National Account Executive, ideally within beauty/luxury/fashion and with wholesale experience.
- Highly numerate, target‑driven and commercially savvy.
- Solution‑oriented and ideas‑driven, balancing risk mitigation against a growth mindset.
- Open to challenges and passionate about working in the beauty industry.
- Structured and organised yet comfortable working with ambiguity in a fast‑paced, ever‑changing environment.
- At ease with startup culture and able to work hands‑on in a flexible, agile manner.
- Ability to provide a macro‑level view, form strategy, and quantify and articulate the ‘why’ in all business decisions.
- Appetite for learning and development.
- Flawless numerical and analytical skills with an eye for detail and rigour.
- Excellent relationship‑building and communication skills, written and verbal.
- Proven experience and successes in negotiating.
- Excellent Excel and PowerPoint skills.
Benefits
- Hybrid and flexible working with core hours.
- 25 days holiday plus spontaneous wellbeing days, early finish Fridays and summer Fridays.
- Starter stack and swag.
- £500 annual product allowance.
- Company discount for you, friends, and family.
- Vitality health scheme, EAP and Medicash (including dental, optical & audiological care).
- Annual personal training and development budget.
- Enhanced family‑friendly package supporting birthing & non‑birthing parents.
- Pension scheme.
- Workplace nursery scheme.
- Cycle‑to‑work scheme.
- Office socials and seasonal celebrations.
- Rewards and recognition scheme awarding additional leave and gifts.
Equal Opportunities
We celebrate diversity and champion inclusivity. We welcome people from all backgrounds and value the unique perspectives, ideas and experiences they bring.
#J-18808-Ljbffr