Job Title: Family Navigator
Location: Derby (Community Hub – Parcel Terrace)
Pay Rate: £13.62 per hour (Incl.Hols)
Contract Type: Temporary to Permanent
Hours: 28 hours per week
Working Pattern: Flexible working pattern including some evenings (up to 6:30 pm twice per week)
Shift Pattern: Monday to Friday (with flexibility required)
Start Date: ASAP
Driving Requirement: Full UK Driving Licence & Access to Own Vehicle (Essential)
About the Role
This is a meaningful and rewarding opportunity to join a community-based service as a Family Navigator on a temp-to-perm basis, supporting parents, carers, and families to improve wellbeing, stability, and life opportunities.
The role focuses on delivering holistic, person-centred support, helping individuals overcome barriers such as poverty, housing insecurity, and access to employment or education.
You will work both within a community hub environment and out in the community, building strong relationships with families and external services to create positive outcomes.
This role combines direct support, outreach work, and multi-agency collaboration, making it ideal for someone passionate about empowering families and strengthening communities.
What’s in It for You
- £13.62 per hour (weekly pay during temporary period)
- Opportunity to transition into a permanent role
- Part-time, stable hours (28 per week)
- Meaningful, impact-driven work within the community
- Opportunity to work within a supportive, values-led team
- Training and ongoing professional development
Working Hours & Flexibility (Important)
- 28 hours per week
- Flexible working pattern
- Requirement to work up to 6:30pm on selected days
- Combination of hub-based and outreach work
- Flexibility required to meet service and family needs
Key Responsibilities – Family & Community Support
- Provide one-to-one, group, and family-based support tailored to individual needs
- Build positive, trusting relationships with parents, carers, and families
- Support individuals to develop life skills, confidence, and independence
- Provide advice, guidance, and signposting to relevant services
- Facilitate group sessions, activities, and family engagement initiatives
- Support individuals towards education, volunteering, and employment pathways
- Deliver outreach support within homes and community settings
- Maintain a safe, welcoming, and inclusive environment
Operational & Hub Responsibilities
- Support the day-to-day running of the community hub
- Assist with administrative tasks and service delivery
- Maintain accurate case notes and records
- Track outcomes and monitor progress of individuals and families
- Contribute to reporting and service evaluation
- Ensure all work is delivered in line with policies and procedures
Partnership & Multi-Agency Working
- Build strong relationships with local services and community organisations
- Work collaboratively with statutory and voluntary agencies
- Encourage referrals and engagement with support services
- Maintain up-to-date knowledge of local support pathways
- Contribute to developing community opportunities and partnerships
Successful Applicant Profile
Essential
- Experience supporting vulnerable individuals, families, or communities
- Experience of multi-agency or partnership working
- Strong communication and interpersonal skills
- Ability to build rapport and maintain professional boundaries
- Good organisational skills and ability to manage a caseload
- Resilient, proactive, and solution-focused
- Confident using IT systems and maintaining records
- Full UK driving licence and access to a vehicle
- Understanding of safeguarding principles
Desirable
- Experience within community, family support, or voluntary sector settings
- Knowledge of local services, housing, or welfare systems
- Experience facilitating group sessions or activities
- Understanding of trauma-informed or person-centred approaches
- Relevant qualification (e.g. Level 3 in Health & Social Care or equivalent)
Safeguarding & Compliance
This role is subject to:
- Enhanced DBS check
- Two satisfactory references
- Successful completion of the temporary period before permanent transition
Apply Now
If you are passionate about empowering individuals, reducing health inequalities, and making a meaningful difference through community-based support, we would love to hear from you.
*This role requires a full UK driving licence and access to a vehicle.
Some roles may require flexibility in working hours. All appointments are subject to satisfactory DBS and reference checks.
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